Last Updated: 01.01.2026

This User Policy (“Policy”) governs access to and use of the website, platforms, services, and digital resources operated by Bhojan Foundation (“the Trust”, “we”, “us”, “our”).

By accessing, browsing, donating, registering, or otherwise using our website or services, you (“User”, “you”) agree to be bound by this Policy, along with our Privacy Policy, Cookies Policy, Donation Policy, and Donation Refund Policy.

If you do not agree, you must discontinue use immediately.

Eligibility to Use

By using our platform, you confirm that:

• You are legally competent to enter into a binding agreement under Indian law
• You are using the platform for lawful purposes only
• Any information you provide is true, accurate, and complete

Use by minors is not intended without lawful guardian consent.

Permitted Use

Users may use the platform solely for:

• Learning about Bhojan Foundation and its initiatives
• Making voluntary donations
• Contacting the Trust for legitimate inquiries
• Participating in lawful fundraising or volunteer activities

All use must be ethical, respectful, and lawful.

Prohibited Activities

Users shall not, directly or indirectly:

• Provide false, misleading, or fraudulent information
• Attempt unauthorized access to systems or data
• Interfere with website security or functionality
• Upload or transmit malicious code, spam, or harmful content
• Harass, abuse, threaten, or defame the Trust, its staff, donors, or beneficiaries
• Use the platform for money laundering, fraud, or unlawful fundraising
• Misuse tax receipts or impersonate the Trust
• Initiate chargebacks or payment disputes in bad faith

Violation may result in immediate restriction or legal action.

Donations and Payments

• All donations are voluntary and governed by the Donation Policy
• The Trust does not guarantee outcomes, impact metrics, or benefits
• Users must ensure lawful ownership of donated funds
• Refunds, if any, are governed exclusively by the Donation Refund Policy

The Trust reserves the right to refuse or reverse transactions where required by law.

Communications Consent

By using the platform, the User expressly consents to receive communications from Bhojan Foundation through:

• Email
• SMS
• WhatsApp
• Phone calls

Such communications may relate to:

• Donations and receipts
• Organizational updates
• Fundraising initiatives
• Events and notifications

Users may opt out of non-essential communications by contacting:
contact@bhojanfoundation.org

Opting out may limit access to certain services or updates.

Intellectual Property

All content on the platform, including text, images, logos, videos, and materials, is the intellectual property of Bhojan Foundation unless otherwise stated.

Users shall not:

• Copy, reproduce, distribute, or exploit content without written permission
• Use the Trust’s name or logo without authorization

Unauthorized use may result in legal action.

Third-Party Links and Services

The platform may contain links to third-party websites or services.

• Bhojan Foundation does not control or endorse such third parties
• Users access third-party platforms at their own risk
• Third-party terms and policies shall apply

Disclaimer of Warranties

The platform and services are provided on an “as is” and “as available” basis.

Bhojan Foundation makes no warranties regarding:

• Accuracy or completeness of content
• Continuous availability or error-free operation
• Outcomes or results of charitable activities

Limitation of Liability

To the maximum extent permitted by law:

• Bhojan Foundation shall not be liable for indirect, incidental, or consequential damages
• The Trust shall not be liable for losses arising from unauthorized access, technical failures, or third-party actions
• Users assume full responsibility for their use of the platform

Suspension and Termination

Bhojan Foundation reserves the right to:

• Suspend or terminate user access without notice
• Restrict donations or communications
• Report unlawful activity to authorities

Such actions may be taken if the Trust believes this Policy or applicable law has been violated.

Indemnification

Users agree to indemnify and hold harmless Bhojan Foundation, its trustees, employees, and partners from any claims, damages, liabilities, or expenses arising from:

• Violation of this Policy
• Misuse of the platform
• False or unlawful donations
• Breach of applicable laws

Force Majeure

The Trust shall not be liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, government actions, system failures, or network outages.

Amendments

Bhojan Foundation may modify this User Policy at any time without prior notice. Continued use of the platform after changes constitutes acceptance of the revised Policy.

Governing Law and Jurisdiction

This User Policy shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in Meerut, Uttar Pradesh.

Contact Information

For queries related to this User Policy:

Email: contact@bhojanfoundation.org

WhatsApp: +91 88 0359 0359 | 81 0977 0977