Last Updated: 01.01.2026

Bhojan Foundation (“the Trust”, “we”, “us”, “our”) is committed to protecting the privacy, confidentiality, and security of personal data collected from donors, volunteers, beneficiaries, website visitors, and other stakeholders.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in accordance with applicable laws, including the Information Technology Act, 2000, related rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By accessing our website, donating, or interacting with us in any manner, you agree to the terms of this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to:

• Our website and digital platforms
• Online and offline donations
• Communications via email, phone, or forms
• Volunteers, donors, partners, and service providers

This policy does not apply to third-party websites or services linked from our platforms.

Definitions

• Personal Data: Any data that identifies or relates to an identifiable individual
• Data Principal: The individual to whom the personal data relates
• Data Fiduciary: Bhojan Foundation, as defined under applicable law
• Processing: Collection, storage, use, disclosure, or deletion of data

Personal Data We Collect

We may collect the following categories of personal data:

a. Identity & Contact Information

• Name
• Email address
• Phone number
• Postal address

b. Donation & Transaction Data

• Donation amount
• Payment mode
• Transaction reference numbers
• Date and time of donation

Note: We do not store card numbers, CVV, UPI PINs, or banking passwords.

c. Technical & Usage Data

• IP address
• Browser type
• Device information
• Cookies and usage logs

d. Voluntary Information

• Messages, feedback, or inquiries submitted by users

Purpose of Data Collection

Personal data is collected and processed strictly for legitimate purposes, including:

• Processing donations and issuing receipts
• Maintaining donor records and compliance
• Responding to queries or communications
• Improving website performance and security
• Preventing fraud and unauthorized transactions
• Complying with legal and regulatory obligations

We do not use personal data for commercial sale or unauthorized marketing.

Legal Basis for Processing

We process personal data based on:

• Consent of the data principal
• Legitimate use for charitable operations
• Compliance with legal obligations
• Protection against fraud and misuse

Where consent is required, it may be withdrawn subject to legal limitations.

Data Sharing and Disclosure

We may share personal data only with:

• Authorized employees and trustees
• Payment gateways and banking partners
• IT, hosting, and security service providers
• Government or regulatory authorities where legally required

We do not sell, rent, or trade personal data.

All third parties are required to maintain appropriate confidentiality and security safeguards.

International Data Transfers

Where personal data is processed or stored outside India:

• Such transfers shall comply with applicable laws
• Adequate safeguards shall be implemented

Bhojan Foundation shall not be responsible for risks inherent to lawful cross-border data transmission.

Data Retention

Personal data is retained only for:

• As long as necessary for the stated purpose
• As required under applicable laws (tax, audit, regulatory)

Data may be securely deleted or anonymized once it is no longer required.

Data Security Measures

Bhojan Foundation implements reasonable technical and organizational safeguards to protect personal data, including:

• Secure servers and encryption where appropriate
• Access controls and role-based authorization
• Regular system monitoring

However, no system is completely secure, and users acknowledge the inherent risks of digital transmission.

Rights of Data Principals

Subject to applicable law, individuals may have the right to:

• Access their personal data
• Request correction or updating of data
• Withdraw consent
• Request erasure of data, where legally permissible
• Lodge grievances regarding data processing

Requests may be subject to verification and legal restrictions.

Children’s Privacy

Bhojan Foundation does not knowingly collect personal data from minors.
 If such data is identified, it will be deleted in accordance with applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies.
 Details are provided in our Cookies Policy, which forms an integral part of this Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law:

• Bhojan Foundation shall not be liable for indirect or consequential damages arising from data usage
• The Trust shall not be responsible for breaches beyond its reasonable control

Policy Updates and Amendments

We reserve the right to modify or update this Privacy Policy at any time to reflect:

• Legal or regulatory changes
• Technological updates
• Operational requirements

Revised policies shall be effective immediately upon publication.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in Meerut,Uttar Pradesh.

Grievance Redressal and Contact Details

For privacy-related queries, data requests, or grievances, please contact:

Email: support@bhojanfoundation.org 

WhatsApp:  +91 88 0359 0359 | 81 0977 0977                                                                                   

Response Time: Within reasonable time as per law*